Postage & Delivery


ORDERING & PAYMENT    POSTAGE & DELIVERY    PRIVACY & SECURITY

TERMS & CONDITIONS   ADULT CONTENT




UK Mainland
Delivery: 3 – 5 Working days from receipt of order 

England, Northern Ireland, Scotland, Wales and all BFPO [British Forces Post Offices] addresses.  For deliveries to the Republic of Ireland and Channel Islands fall under our International Zones - Europe.

International Zones – Europe:
Delivery: 5 – 7 Working days from receipt of order

  • Albania, Andorra, Armenia, Austria (EU), Azerbaijan, Azores (EU)
  • Balearic Islands (EU), Belarus, Belgium (EU), Bosnia Herzegovina, Bulgaria (EU)
  • Canary Islands, Corsica (EU), Croatia, Cyprus (EU), Czech Republic (EU)
  • Denmark (EU)
  • Estonia (EU)
  • Faroe Islands, Finland (EU), France (EU)
  • Georgia, Germany (EU), Gibraltar (EU), Greece (EU), Greenland
  • Hungary (EU)
  • Iceland, Irish Republic (EU), Italy (EU)
  • Kzakhstan, Kosovo, Kyrgystan
  • Latvia (EU), Liechtenstein, Lithuania (EU), Luxumbourg (EU)
  • Macedonia, Madeira (EU), Malta (EU), Moldova, Monaco (EU), Montenegro
  • Netherlands (EU), Norway
  • Poland (EU), Portugal (EU)
  • Romania (EU), Russia
  • San Marino, Serbia, Slovakia (EU), Slovenia (EU), Spain (EU), Spitzbergen, Sweden (EU), Switzerland
  • Tajikistan, Turkey, Turkmenistan
  • Ukraine, Uzbekistan
  • Vatican City State

World Zone 2:
Delivery: 7 – 10 Working days from receipt of order

  • Australia
  • Belau (Palau)
  • China )People's Republic of, including Tibet)
  • East Timor
  • Fiji, French Southern and Antartic Territories*, French Polynesia
  • Guam
  • Japan
  • Kiribati, Korea (Democratic People's Republic), Korea (Republic of)
  • Marshall Islands, Micronesia (Federated States), Mongolia
  • Nauru Island, New Caledonia, New Zealand, New Zealand Island Territories, Norfolk Island, North Marina Island
  • Papua New Guinea, Philippines, Pitcairn Island
  • Samoa (American), Solomon Islands
  • Taiwan, Tonga, Tuvalu
  • Vanuatu
  • Wake Island, Wallis and Futuna Islands, Western Samoa

World Zone 1: Everywhere else
Delivery: 7 - 10 Working days from receipt of order


Refunds and Cancellations:

We shall endeavor to dispatch goods within 3-5 working days of receipt of your order. Any item purchased from us, which proves faulty on our equipment, will be exchanged. We retain the right not to fulfill any order.

PHOTOGRAPHS cannot be returned or refunded due to the ease with which printed matter can be copied


Lost and Missing Deliveries:

If you have not received your package after 21 days, please send us an email at FATMOFFICE quoting your order number and we will take appropriate action. How long will it take to arrive? For dispatch to a Rest of World address, delivery time is 8-12 working days from receipt of order.